7 Things We Do Better
Without a doubt, we are the only computer support, IT consulting or network services firm in Trumbull, Bridgeport and Stamford bold enough to promise you these seven things:
- We Guarantee a One Hour Response. Our expert technician who can help your computer support phone call will respond immediately or return to you within sixty minutes or less. The work is free if we don’t get back to you in that one-hour time frame.
- Pronto Repair. We know you don’t want to waste your valuable time waiting for computer to be fixed. That’s why we offer proactive remote IT support and network services. We can access your computer network remotely through our network support services. If not, a technician will be sent out the same day.
- No Technical Gobbledygook. You’ll get the clear answers to your computer and IT support questions that you deserve. Don’t worry – there is no “geek speak” by our team of IT support technicians.
- Our Guarantee -100% Unconditional Satisfaction. The total satisfaction you deserve awaits you with our technology services and IT consulting. With our IT management services, nothing will get in the way of making sure you are a happy customer.
- No Disasters Waiting in the Wings. You can plan on no damage being done to your network and data. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. We will explain to you any potential risks involved and get your okay before we begin the work. Another option is to have your data backed up before we start to fix your machine.
- All Projects Completed According to Schedule AND Budget – Guaranteed. As your trusted company to perform network services, IT consulting or to complete a project, we won’t surprise you with unexpected charges as some incompetent or unethical technicians will. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
- A Guaranteed Accurate Invoice. Every invoice from us is spelled out in detail and completely accurate. We guarantee it. There will be no billing surprises since your IT management services bill will be pre-approved by you.